Service Retainers
Predictable IT support with fixed hourly contingents. Transparent conditions, monthly billing, full cost control.
15h
15h
RETAINED CAPACITY
Resource Guarantee
Fixed hour contingent to ensure short-term technical availability.
Hours / Month
15
Contract Term
12
Months
Monthly Rates
A. IT Foundation & Network
125 €/h
113 €/h
1.695 €
/ Month
B. Cloud & Technology
145 €/h
131 €/h
1.965 €
/ Month
C. Software Engineering & Application Security
165 €/h
149 €/h
2.235 €
/ Month
Recommended
20h
20h
PRIORITY CONTINGENT
Priority Capacity Reservation
Extended resource pool with guaranteed prioritization for infrastructure and automation processes.
Hours / Month
20
Contract Term
12
Months
Monthly Rates
A. IT Foundation & Network
125 €/h
107 €/h
2.140 €
/ Month
B. Cloud & Technology
145 €/h
124 €/h
2.480 €
/ Month
C. Software Engineering & Application Security
165 €/h
141 €/h
2.820 €
/ Month
30h
30h
EXCLUSIVE ALLOCATION
Maximum Availability Allocation
Highest response priority and secured bandwidth for scaling and critical operations.
Hours / Month
30
Contract Term
12
Months
Monthly Rates
A. IT Foundation & Network
125 €/h
100 €/h
3.000 €
/ Month
B. Cloud & Technology
145 €/h
116 €/h
3.480 €
/ Month
C. Software Engineering & Application Security
165 €/h
132 €/h
3.960 €
/ Month